Return and Refund Policy

At Meeloy, we want you to be fully satisfied with your purchase. If something isn't right, this policy explains how returns and refunds work.

Return Window

You may request a return within 14 days of receiving your order. Requests made after this period may not be eligible for a refund.

Eligibility

To be eligible for a return, items must be unused, in their original condition, and in their original packaging. We do not exclude any product categories from returns — all items sold by Meeloy are eligible for return under the conditions described in this policy.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item.

Refund Timeframe

Once we receive and inspect your returned item, we will process your refund within 7 business days. Refunds are issued to the original payment method used at checkout. Please note that your bank or payment provider may require additional time to post the refund to your account.

How to Request a Return

• Email us at support@meeloyshop.com within 14 days of receiving your order.
• Include your order number and the reason for your return.
• Wait for our team to confirm your return request and provide return instructions.
• Ship the item back using a trackable method, keeping your tracking number for reference.
• Once we receive and inspect the item, we will process your refund within 7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at support@meeloyshop.com as soon as possible with your order number and photos of the issue, so we can resolve it quickly.

Contact Us

For any questions about returns or refunds, reach our support team at support@meeloyshop.com.

Last updated: June 16, 2026